Product and Sizing Help

Our collection includes flowing dresses, romantic tops, relaxed bottoms, and matching sets. Different silhouettes can fit differently, so the measurements and fit notes on each product page are the best place to start.

If you are between sizes or want to know how a piece may fit, contact us before ordering. Tell us which item you are considering and how you prefer your clothing to fit. We will do our best to help you make an informed choice without promising an exact fit.

Orders, Address Changes, and Cancellations

If you notice a mistake in your order or shipping address, contact us immediately with your order number and the correct details. We will check whether the order can still be updated before carrier handoff. Once a package is with the carrier, an address change may not be possible.

If you want to cancel, contact us as soon as you decide. A request made within 12 hours of placing the order has a better chance of being completed, but cancellation depends on the order’s actual fulfillment status. If the order has already shipped, you may still have an eligible return or applicable statutory withdrawal right.

Shipping and Tracking Support

Orders are normally processed within 1–2 business days, Monday through Friday, excluding holidays. Estimated transit after dispatch is 1–5 business days for the contiguous United States and 2–5 business days for supported European destinations. Delivery times are estimates and can be affected by carriers, customs, weather, holidays, or address issues.

We email tracking information after dispatch. Tracking information may take 24–48 hours to appear after your order ships. If tracking information has not appeared or has not been updated after the initial 24–48-hour period and a further 3 business days, please contact us with your order number so we can assist you.

Returns, Exchanges, and Refund Questions

If an item is not right for you, contact us within 30 calendar days after receiving it to request an eligible voluntary return or exchange. Please tell us which item is involved before sending a package. We will provide the appropriate instructions and the correct return address, which may differ from the business address above.

You may try on clothing as you would in a store. If an item arrives damaged, defective, or incorrect, let us know and include photos when possible so we can review the issue and arrange an appropriate solution. Reporting visible damage or missing contents within 48 hours is helpful, but missing that suggested period does not take away your applicable rights.

If you are checking on a refund, include your order number and, for a return, its tracking number. Once an uncomplicated return is received, we generally inspect it within 1–2 business days and initiate an approved refund within 1–3 business days after confirmation, subject to the applicable policy and any earlier statutory deadline. Your payment provider may then need additional time to post the funds.

When to Expect a Reply

We review inquiries during business hours. Messages sent outside those hours, on weekends, or on holidays will be reviewed when business hours resume. If your request concerns a cancellation or address correction, please contact us right away rather than waiting for a shipping update.

Whether you are choosing your first bohemian-inspired piece or need help after delivery, we will look into your question and give you a clear answer.